
SEVEN
HABITS OF A HIGHLY EFFECTIVE MANAGEMENT TEAM
I. Rationale
Total
quality products, total quality customer service, self-managing teams, personal
and interpersonal leadership… these are just some of the many qualities that
management would like to have in their organization. These are all necessary
qualities of an organization in order for it to be cost effective, gain its
desired business objectives and to last in the industry among other important
aspects for the company to grow.
Despite
the many worthwhile actions instituted in systems and processes done by
management in the organization, there seem to be something lacking in the
puzzle. Even the basic requirement of punctuality or reporting time, submission
of reports, coming on time for meetings, responding to customer queries and
complaints, needs a lot of improvement. These areas may not be much of a
concern to some organizations but there will always be an area in the
organization that when addressed, productivity will eventually improve and can
be maintained in the long run. In cases wherein changes have to be made, short
or long-term, systemic or structural, people have difficulty adopting to
change. People resist change.
It
is in view of the foregoing, it is highly recommended that management consider
a program that will encompass all levels of the organization. From personal to professional, from individual to organizational,
from within the organization to all its stakeholders, in and out of the
company. If we want to have a quality organization, we must first and
foremost, have quality individuals that despite their diversity, can work
effectively as an individual or as a team. This seminar is anchored on
time-tested principles that are very much applicable at the personal and organization
level.
II.
Objectives
By the end of the 3-day session, the
participants would have:
Understood the basic
and timeless principles of being an effective individual and as a team-player
Learned the different
ways of applying these principles into their professional and personal life
Gained knowledge on
how to effectively communicate with all the people around him at work and at
home; resolve conflicts in a better manner as a subordinate, as a peer or as a
leader
Acquired the skills
on how to effectively work as team
Appreciated the need
to continuously improve and sharpen as a person and as a team