“MAN – AGE”

A basic supervisory development workshop

Program Description

“Man-age” is a foundation course on supervision designed to help recently appointed supervisors understand the nature and scope of his role and responsibilities so as to better prepare themselves for developing the specific knowledge, attitudes and skills to make their individual and group efforts productive.

Program Objectives

At the end of the program, the participants will be able to:

• Identify and define his role and role relationships in the organization;

• Identify and define their functional roles such as:

• Planning, Leading, Organizing and Controlling;

• Identify and define the four situational leadership styles

• Identify and define the participants’ task and people orientation and its effective use back on-the-job

• Identify and define the appropriate motivational skills and its application in managing people in the following situations:

• Listening and Responding, Crediting, Building, Constructive Criticism, Managing Differences, and Counseling.

Program Methodology

An appropriate combination of structured learning exercises, drills and lecture/s shall be utilized to ensure use of the learning/s back on-the-job.

Program Content

Module 1 The Manager as a Change Agent

Theme: Machines can become obsolete. But human beings since they can learn and change do not become obsolete, only untrained!

• Elements of the change cycle

- Change process

- Supportive and restraining forces

• Mind set

- Principle of accountability

- Multiple intelligence index and the emotional quotient

Module 2 The Manager as a Role Model

Theme: Practice what you preach!

• The transition from operating employee to a managerial position

- Technical, Human, Functional

• The manager as a communicator

- Intra / interpersonal sensitivity

- Feedback and the role of perception

- Gateways and pitfalls

• The manager’s functional role

- Planning, Leading, Organizing, Controlling

• The Managerial Grid

- Task and people orientation

- Management styles

Module 3 The Manager as a Motivator

Theme: Different strokes for different folks, different strokes

for the same folks!

- Situational Leadership

Telling, Selling, Participating, Delegating

- Role of needs and money

- People Management Skills

Listening and Responding, Crediting, Building, Constructive Criticism, Managing Differences, Coaching and Counseling